Privacy Policy
Gistia Healthcare is a provider of technology solutions. The following privacy policy will explain how Gistia Healthcare uses the personal data it collects from you when you use our website and applications.
Last updated: 31 March, 2024
Gistia Healthcare collects the following data across our website and services:
Email,Name,Org Name
This data is collected from website, application and service users only when the user has given Gistia Healthcare consent to the process of his or her personal data for the purpose of powering Gistia Healthcare website, applications or further inquiry of Gistia Healthcare services.
Gistia Healthcare confirms the age of new users, during website and applicationsignup. Minors under the age of 16 are required to provide parent or guardian consent in order to signup for Gistia Healthcare services. They are not permitted to signup for Gistia Healthcare services.
Information you provide to us directly:
Users directly provide Gistia Healthcare with most of the data we collect. We collect data and process data when you:
Submit a website contact form, demo request or join our marketing email list.
Register online or signup with any of our applications or services. NA
We collect the following information automatically when you visit our website or use our applications:
Use or view our website or applications via your browser’s cookies. NA
When you visit or log in to our website, cookies and similar technologies may be used by our online data partners or vendors to associate these activities with other personal information they or others have about you, including by association with your email or home address. We (or service providers on our behalf) may then send communications and marketing to these email or home addresses. You may opt out of receiving this advertising by visiting https://app.retention.com/optout
Gistia Healthcare collects your data so that we can:
Contact you in response to product inquiries – Gistia Healthcare uses your data collected from website contact forms to contact users who have product questions, requested a demo, or have requested product information.
Send marketing offers and updates on product information – Gistia Healthcare uses your data collected from our mailing list forms to email you with offers or further information on other products and services we think you might like.
Verify and process orders and payments – Gistia Healthcare may send your data to, and also use the resulting information from, credit reference agencies to prevent fraudulent purchases.
Identify and manage individual user information – Gistia Healthcare uses your data provided from Gistia Healthcare applications to better manage your user experience
Gistia Healthcare utilizes AWS,GCP as a data hosting provider and to securely storeyour data. Gistia Healthcare has defined security policies and administers a securityprogram to protect user data. Gistia Healthcare has a Data Processing Agreement(DPA) in place with cloud service providers outlining proper safeguards of sensitivedata. Data is secured through secured networking, encryption, and best securitypractices.
Gistia Healthcare will store your personal data while you have an active GistiaHealthcare account or utilize Gistia Healthcare services. Once your data is no longermonitored or utilized by Gistia Healthcare, we will delete your data and remove thisdata from our systems.
When we store and/or process data, it may be transferred to, and processed in,countries other than the country you live in – such as to the United States, wheresome of our data hosting provider’s servers are located. These countries may havelaws different to what you’re used to. Rest assured, security safeguards are in placewhere we disclose personal data to a third party in another country, to ensure yourpersonal data remains protected.
For individuals in the European Economic Area (EEA), this means that your datamay be transferred outside of the EEA. Where your personal data is transferredoutside the EEA, it will only be transferred to countries that have been identified asproviding adequate protection for EEA data, or to a third party where we haveapproved transfer mechanisms in place to protect your personal data – i.e. byentering into the European Commission’s Standard Contractual Clauses, or byensuring the entity is EU-U.S. Data Privacy Framework certified (for transfers to US-based third parties).
Gistia Healthcare would like to send you information about products and services ofours that we think you might like. If you have agreed to receive marketing, you mayalways opt out at a later date.
You have the right at any time to stop Gistia Healthcare from contacting you formarketing purposes. If you no longer wish to be contacted for marketing purposes,please send an email to support@gistia.com
Gistia Healthcare would like to make sure you are fully aware of all of your data protection rights. Every user is entitled to the following:
The right to access – You have the right to request Gistia Healthcare for copies of your personal data. We may charge you a small fee for this service.
The right to rectification – You have the right to request that Gistia Healthcare correct any information you believe is inaccurate. You also have the right to request Gistia Healthcare to complete the information you believe is incomplete.
The right to erasure – You have the right to request that Gistia Healthcare erase your personal data, under certain conditions.
The right to restrict processing – You have the right to request that Gistia Healthcare restrict the processing of your personal data, under certain conditions.
The right to object to processing – You have the right to object to Gistia Healthcare’s processing of your personal data, under certain conditions.
The right to data portability – You have the right to request that Gistia Healthcare transfer the data that we have collected to another organization, or directly to you, under certain conditions.
If you make a request, we have one month to respond to you. If you would like to exercise any of these rights, please contact us at our email: support@gistia.com
Cookies are text files placed on your computer to collect standard Internet log information and visitor behavior information. When you visit our websites, we may collect information from you automatically through cookies or similar technology.
For further information, visit allaboutcookies.org.
Gistia Healthcare uses cookies in a range of ways to improve your experience on our website and application, including:
There are a number of different types of cookies, however, our website uses:
Keeping you signed in
Understanding how you use our website
Functionality – Gistia Healthcare uses these cookies so that we recognize you on our website and remember your previously selected preferences. These could include what language you prefer and location you are in. A mix of first-party and third-party cookies are used.
Advertising & Analytics – Gistia Healthcare uses these cookies to collect information about your visit to our website, the content you viewed, the links you followed and information about your browser, device, and your IP address. This information may be shared with analytics platforms, CRMs, and digital advertising platforms. Gistia Healthcare sometimes shares some limited aspects of this data with third parties for advertising purposes. We may also share online data collected through cookies with our advertising partners. This means that when you visit another website, you may be shown advertising based on your browsing patterns on our website.
Gistia Healthcare website and applications may contain links to other websites. Our privacy policy applies only to our website and applications, so if you click on a link to another website, you should read their privacy policy.
You can set your browser not to accept cookies, and the above website tells you how to remove cookies from your browser. However, in a few cases, some of our website features may not function as a result.
Gistia Healthcare keeps its privacy policy under regular review and places any updates on this web page. This privacy policy was last updated on 3/31/2024.
If you have any questions about Gistia Healthcare’s privacy policy, the data we hold on you, or you would like to exercise one of your data protection rights, please do not hesitate to contact Gistia Healthcare’s Data Protection Officer Anthony D'Angelo at support@gistia.com. Should you wish to report a complaint or if you feel that Gistia Healthcare has not addressed your concern in a satisfactory manner, you may contact anthony.dangelo@gistia.com. We will investigate and respond to your complaint as quickly as possible.
