12 min readCase Study

Multi-Site LIMS Deployment: Unifying a National Laboratory Network

How a laboratory network standardized operations across 7 sites in 14 months, achieving 59% cost reduction and real-time visibility across all locations.

7
Sites Unified
14 months
Timeline
$1.9M
Annual Savings
38%
TAT Improvement

The Background: Growth Through Acquisition

Precision Diagnostics Network (PDN)—we're using an alias for confidentiality—grew from a single toxicology laboratory in 2015 to a network of seven facilities across five states by 2024. Most of that growth came through acquisitions.

Each acquisition brought new capabilities: pain management testing, workplace drug screening, clinical chemistry, molecular diagnostics. Each also brought its own LIMS, workflows, and ways of doing things.

The Fragmentation Problem

  • • Three sites ran LabWare, two had custom-built systems, one used STARLIMS, one was on a 1990s-era legacy platform
  • • No unified view—the CEO couldn't get a single report showing company-wide performance
  • • $3.2 million annually in fragmented LIMS costs

Our Approach: Standardize, Then Implement

Phase 0
Governance and Standards (Months 1-2)

Established steering committee, common definitions, master test menu with 2,400 tests, and workflow templates.

Phase 1
Platform Selection and Core Configuration (Months 3-5)

Selected cloud-native LIMS with multi-site support. Core configuration created the shared foundation.

Phase 2
Pilot Site (Months 6-8)

Deployed to smallest 15-person site. Every lesson fed back into the plan for remaining sites.

Phase 3
Regional Rollout (Months 9-14)

Deployed to remaining six sites in three waves, following a repeatable 10-week playbook per site.

The Results

MetricBeforeAfterChange
Toxicology panel TAT42 hours26 hours-38%
Clinical chemistry TAT18 hours11 hours-39%
Annual LIMS costs$3.2M$1.3M-59%

The CEO told us, "I used to spend two days a month compiling reports from seven sites. Now I look at a dashboard for five minutes."

Planning a Multi-Site Deployment?

We've helped laboratory networks unify operations across multiple locations. Let's discuss your standardization strategy.

Schedule a consultation