Stop Waiting Months for Vendor Changes
Labs depend on their LIMS or LIS for daily operations, but vendor contracts are rigid, expensive, and slow to deliver small but important changes. Internal staff often lack the expertise or bandwidth to maintain integrations, keep reports accurate, or track all enhancement requests.
What's Included
Need a complete solution? Combine with our Gistia Cloud LIMS and Lab Metrics BI-as-a-Service for a full ecosystem.
Reports & Dashboards
Build and maintain operational and compliance reports that management relies on. Keep dashboards current and accurate.
Integrations
Maintain and adjust API, HL7, and file-based connections to instruments, billing, portals, or partner systems.
Admin Adjustments
Manage roles, permissions, picklists, templates, and other configuration-level changes that keep workflows aligned.
Documentation
Maintain a living data dictionary, report catalog, and admin notes so labs don't lose institutional knowledge.
Backlog Management
Track, prioritize, and execute enhancement requests, ensuring nothing falls through the cracks.
Training Materials
System training and onboarding materials for new lab staff. Minor workflow tweaks where vendor systems allow.
How It Works
Subscription Model
Labs pay a flat monthly fee, request tasks anytime, and we work on them continuously. No hourly billing or surprise fees.
One-Task-at-a-Time Queue
Ensuring predictable delivery and avoiding scope creep. Most tasks completed within 48–72 hours.
Ongoing Evolution
As the lab grows, we remain the external team maintaining, documenting, and enhancing their informatics.
Fast Turnaround
48-72 hour delivery time for most requests. No more waiting months for simple changes.
Simple, Predictable Pricing
Return on Investment
Is This Right for Your Lab?
You'll get the most value from Lab Informatics Managed Services if:
You run a diagnostic and life sciences organization (research, clinical, or precision medicine)
You're growing but still not big enough to keep a full-time informatics team on staff
You've been frustrated with vendor delays for simple changes
You need new reports, integrations, or admin tweaks every month, but can't justify hiring a $100K+ specialist
Who Usually Brings Us In?
Operations Leaders
Who want faster turnaround times and less manual work
IT Leaders
Who need help keeping systems connected and documented
Finance Leaders
Who want predictable costs instead of hourly consulting bills