Your Lab's AI Innovation Partner
Your lab has dozens of manual processes that could be automated - order intake, insurance verification, claims processing, specimen tracking, results review. You know automation would save time, reduce errors, and increase capacity. But you don't have AI expertise, and your IT team is busy keeping the lights on.
What if you had a dedicated team that understood both lab operations and AI automation?
We identify, build, and maintain AI-powered solutions across your entire order-to-cash workflow. You get the automation you need without hiring AI engineers, data scientists, or building internal expertise you can't afford to maintain.
Starting at $7,995/month for unlimited automation solutions. No AI expertise required on your team.
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Trusted by leading diagnostic labs and life sciences companies
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Watch how AI automation transforms a typical order entry workflow
Manual Process
AI-Powered Automation
The Innovation Gap
If these challenges resonate, we should talk.
You're drowning in manual work
Order entry, insurance verification, claims processing, specimen tracking, results review - your staff spends hours on repetitive tasks that should be automated. You know it's inefficient, but you don't know where to start or how to prioritize.
You can't find or afford the right talent
AI engineers and data scientists are expensive, hard to hire, and even harder to retain. By the time you post the job, recruit someone, and get them up to speed on lab operations - you've spent six months and six figures. And if they leave? You start over.
Your IT team lacks automation bandwidth
They're focused on keeping systems running, not building innovative solutions. They don't have AI expertise, and frankly, innovation isn't what they were hired to do. You need a different kind of team.
You don't know what's possible
You've heard about AI and automation, but you're not sure which processes are good candidates or what realistic ROI looks like. Every vendor promises magic, but you need someone who can show you what actually works in lab environments.
The manual work keeps growing
Your lab is processing more orders, adding new test menus, onboarding new clients - and every bit of growth creates more manual work. You're adding headcount just to keep up, but that's not sustainable. You need a way to scale without proportionally scaling staff.
You're worried about getting it wrong
Failed automation projects are expensive - wasted investment, disrupted workflows, frustrated staff. You need a partner who's done this successfully in labs before, not someone learning on your dime.
How We're Different
Lab Operations + AI Expertise
We're not general AI consultants who dabble in healthcare. We understand lab workflows - order-to-cash cycles, specimen handling, TAT pressures, regulatory requirements. When we build automation, it's designed for how labs actually operate, not how consultants think they should operate.
Dedicated Innovation Partner
You don't need to hire AI engineers. You don't need to build internal expertise. You get a dedicated team that identifies automation opportunities, builds solutions, and maintains them over time. We become your lab's innovation capacity without the hiring headaches or retention risks.
Unlimited Automation Solutions
Our subscription includes unlimited automation solutions across your entire operation. We don't nickel-and-dime you per project or charge extra for "complex" workflows. You pay a flat monthly rate and we keep automating until you run out of manual processes to fix.
Fast Time to Value
We deliver your first automation solution in 60-90 days - not the 18-month AI projects you've heard horror stories about. We focus on quick wins that demonstrate ROI immediately, then systematically tackle bigger opportunities.
Continuous Improvement
We don't build solutions and disappear. We provide ongoing maintenance, optimization, and enhancement. As your lab evolves, your automations evolve with it. This isn't a project - it's a partnership.
Where Automation Makes the Biggest Impact
We've automated dozens of processes across the lab order-to-cash workflow. Here are the areas where we typically see the highest ROI:
Order Entry & Intake
Eliminate manual data entry from paper requisitions. AI reads handwritten and printed forms, populates your LIMS automatically, and flags incomplete information.
Typical ROI: 60% reduction in order entry time, 90% reduction in data entry errors
Implementation: 4-6 weeks
Use Cases: Fax order extraction, EMR order parsing, PDF requisition processing
Insurance Verification
Automate real-time eligibility checks before specimens arrive. Stop wasting time calling payers or using clunky portals. Pre-verify coverage and flag issues proactively.
Typical ROI: 75% reduction in verification time, 40% reduction in claim denials
Implementation: 3-4 weeks
Use Cases: Real-time eligibility checks, benefit verification, authorization tracking
Missing Information Detection
AI scans orders for missing or invalid data and automatically reaches out to physician offices for clarification. No more staff phone calls or orders on hold.
Typical ROI: 50% reduction in hold time, 80% fewer manual follow-up calls
Implementation: 4-6 weeks
Use Cases: Missing ICD-10 detection, invalid physician NPI alerts, incomplete demographics flagging
Claims Processing & Billing
Validate claims before submission, auto-correct common errors, and automate resubmissions when denials occur. Reduce denial rates and accelerate reimbursement.
Typical ROI: 30% reduction in denial rates, 20% faster reimbursement cycles
Implementation: 6-8 weeks
Use Cases: Claim validation, denial management, automated resubmissions, write-off prevention
Results Review Automation
AI pre-screens routine results so pathologists only review complex or abnormal cases. Cut review time significantly and focus expertise where it matters.
Typical ROI: 70% reduction in routine review time, 3x pathologist productivity
Implementation: 8-12 weeks
Use Cases: Negative culture screening, normal PAP review, routine chemistry validation
Specimen Tracking & Workflow Optimization
Predictive analytics identify bottlenecks before they cause delays. Intelligent routing balances workload across technicians and instruments.
Typical ROI: 25% improvement in TAT, 40% better capacity utilization
Implementation: 6-10 weeks
Use Cases: Workload balancing, bottleneck prediction, intelligent specimen routing, TAT forecasting
Client Communication
Automate critical result notifications, status updates, and routine inquiries. Multi-channel delivery with confirmation tracking ensures compliance.
Typical ROI: 60% reduction in phone time, 95% notification delivery rate
Implementation: 4-5 weeks
Use Cases: Critical result notifications, status update automation, routine inquiry responses
Quality & Compliance Monitoring
Continuous AI monitoring detects anomalies and compliance issues before they become problems. Get proactive quality management instead of reactive firefighting.
Typical ROI: 80% faster issue detection, 50% reduction in compliance incidents
Implementation: 8-10 weeks
Use Cases: QC trend analysis, anomaly detection, compliance monitoring, CAP/CLIA tracking
Why Labs Choose Gistia Over Alternatives
| Gistia AI & Automation | Hiring AI Engineers | AI Consulting Firms | RPA Tools (UiPath, etc.) | |
|---|---|---|---|---|
| Cost | $7,995/month ($96K/year) | $120-150K/year + benefits | $50-200K per project | $40-75K/year licenses + implementation |
| Time to Value | 60-90 days first solution | 6-9 months to hire + train | 6-18 months per project | 3-6 months per workflow |
| Lab Domain Expertise | ✓ Included | If you find the right person | Varies by firm | ✗ Not included |
| Ongoing Support | ✓ Unlimited maintenance | If they don't leave | ✗ Project ends | Support tickets only |
| Customization | Unlimited custom solutions | Full flexibility | Limited to project scope | Template-based only |
| AI/ML Capabilities | ✓ Full AI/ML stack | If you hire ML engineer | Varies | Basic automation only |
| Cancel Flexibility | Cancel with 30 days notice | Salary commitment | Contract lock-in | Annual licenses |
How We Work Together
Discovery & Opportunity Assessment
We analyze your current workflows and identify the highest-impact automation opportunities. We're looking for repetitive, rule-based tasks that are costing you significant time and money. This usually takes 2-4 weeks.
Rapid Solution Deployment
We build and deploy your first automation solution in 60-90 days. We focus on a quick win that demonstrates measurable value and builds momentum for additional projects.
Systematic Automation
Once the first solution is delivering results, we systematically tackle additional opportunities. Each automation gets prioritized based on ROI, feasibility, and business impact. You see continuous improvement, not just one-time projects.
Ongoing Optimization & Support
We don't just build solutions and leave. We provide ongoing maintenance, monitoring, and enhancement. As your lab's needs evolve, your automations evolve with them.
What You Get
Complete Automation Strategy
A comprehensive roadmap identifying automation opportunities across your entire operation. You'll understand which processes offer the highest ROI and how to prioritize them systematically.
Custom-Built AI Solutions
Automation solutions designed specifically for your workflows and systems. These aren't off-the-shelf tools - they're built to match how your lab actually operates.
Unlimited Automation Solutions
Your subscription includes unlimited automation projects. We keep identifying opportunities and building solutions until you run out of manual processes to fix.
Full Integration Support
We handle all the technical complexity of integrating with your LIMS, billing systems, instruments, and other software. You don't need to worry about APIs, data mapping, or system compatibility.
Ongoing Maintenance & Enhancement
Continuous support ensures your automations keep working and getting better. As regulations change, volumes shift, or processes evolve - we adjust your automations accordingly.
Dedicated Automation Team
You get an entire team with expertise in AI, automation, and lab operations. No hiring, no retention risk, no knowledge loss when someone leaves.
Transparent Subscription Pricing
AI & Automation Enablement is offered as a monthly subscription starting at $7,995/month. This includes unlimited automation solutions, ongoing maintenance, and dedicated team support. After an initial assessment and deployment of your first automation solution, you'll subscribe to a plan that fits your lab's size and complexity. We'll be upfront about pricing so you can plan accordingly.
Real Results from Real Labs
Reference Laboratory Automation: 43% Faster Order Processing
National reference lab processing 45,000 specimens daily with 6.3-minute order entry time, 8% results delivery failures, and 14.2% billing denial rate
Common Questions
What kind of ROI can we expect?
Most labs see measurable ROI within 6-9 months through reduced labor costs, faster reimbursement, and increased capacity. The exact ROI depends on which processes you automate, but we prioritize high-impact opportunities that deliver clear financial benefits quickly.
What if we don't have clean data?
Data quality issues are common, and we're experienced at working with imperfect data. Part of our assessment includes identifying data quality problems and addressing them as part of the automation implementation. Sometimes improving data quality is the first automation we tackle.
Do we need to hire any technical staff?
No. That's the whole point. We provide the AI expertise, development capacity, and ongoing maintenance. Your team just needs to help us understand your workflows and provide feedback on solutions. No technical hiring required.
How do you handle security and compliance?
We follow standard security protocols including encrypted connections, secure access controls, and comprehensive audit logging. All solutions are designed with HIPAA, CAP, CLIA, and FDA requirements in mind. We've supported labs through regulatory inspections with automated processes in place.
How quickly can we see results?
We deliver your first automation solution in 60-90 days. You'll see measurable results - time savings, error reduction, cost avoidance - within the first quarter. Additional automations follow systematically based on your priorities.
Related Services
Lab Systems Managed Services
Need ongoing support for your lab systems beyond automation? Our managed services team handles LIMS configuration, integrations, and enhancements.
Lab Metrics BI-as-a-Service
Want real-time dashboards and analytics to measure your automation impact? We provide complete BI solutions with unified data from all your lab systems.