LIMS Managed Services

Your lab's LIMS should work for you, not the other way around. But when every change request costs extra and takes weeks, you end up with workarounds, frustrated staff, and missed opportunities.

Our LIMS managed services give you unlimited support for a flat monthly rate. Configuration changes, custom reports, integrations, training - all included with 48-72 hour turnaround.

Flat monthly rate
48-72hr turnaround
Unlimited requests

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Trusted by leading diagnostic labs and life sciences companies

Gravity Diagnostics
Women's Care
Delfi Diagnostics
Avero Diagnostics
Sonora Quest Laboratories
C2N Diagnostics
Northwest Laboratory
Christus Health
Gravity Diagnostics
Women's Care
Delfi Diagnostics
Avero Diagnostics
Sonora Quest Laboratories
C2N Diagnostics
Northwest Laboratory
Christus Health

What is LIMS Managed Services?

LIMS Managed Services is an outsourced support model where a dedicated team handles all your Laboratory Information Management System needs - configuration, customization, integration, and optimization - for a predictable monthly fee. Unlike traditional vendor support with per-incident charges, managed services provide unlimited requests with guaranteed response times.

Think of it as having a full lab informatics team on staff, without the overhead of hiring, training, and managing employees.

Who Needs LIMS Managed Services?

Labs with Growing Backlogs

Your change request list keeps growing because vendor support takes months and charges extra for every modification.

Understaffed IT Departments

Your IT team is stretched thin keeping systems running and can't dedicate resources to LIMS optimization.

Labs Needing Constant Updates

New tests, regulatory requirements, and client demands require frequent LIMS modifications that eat into your budget.

Budget-Conscious Operations

Unpredictable vendor costs make budgeting difficult. A flat monthly fee lets you plan and forecast accurately.

How We Deliver LIMS Managed Services

A simple, transparent process that keeps your LIMS running smoothly

1

Subscribe

Choose your plan and get started. No long contracts or hidden fees.

2

Submit Requests

Use our task board to submit unlimited requests anytime. We acknowledge within hours.

3

We Deliver

Our team completes most requests in 48-72 hours with full documentation.

4

You Review

Review completed work, request revisions if needed, and move to the next priority.

Key Benefits

75%
Faster Processing

Labs reduce their LIMS change request backlog by up to 75% in the first 90 days.

$50K+
Annual Savings

Compared to hiring a dedicated LIMS administrator or paying per-change vendor fees.

48-72hr
Turnaround Time

Most requests completed in days, not the weeks or months typical of vendor support.

Frequently Asked Questions

Ready to Eliminate Your LIMS Backlog?

Schedule a free consultation to discuss your LIMS challenges and see how managed services can help your lab move faster.