LIMS Managed Services
Your lab's LIMS should work for you, not the other way around. But when every change request costs extra and takes weeks, you end up with workarounds, frustrated staff, and missed opportunities.
Our LIMS managed services give you unlimited support for a flat monthly rate. Configuration changes, custom reports, integrations, training - all included with 48-72 hour turnaround.
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Trusted by leading diagnostic labs and life sciences companies
What is LIMS Managed Services?
LIMS Managed Services is an outsourced support model where a dedicated team handles all your Laboratory Information Management System needs - configuration, customization, integration, and optimization - for a predictable monthly fee. Unlike traditional vendor support with per-incident charges, managed services provide unlimited requests with guaranteed response times.
Think of it as having a full lab informatics team on staff, without the overhead of hiring, training, and managing employees.
Who Needs LIMS Managed Services?
Labs with Growing Backlogs
Your change request list keeps growing because vendor support takes months and charges extra for every modification.
Understaffed IT Departments
Your IT team is stretched thin keeping systems running and can't dedicate resources to LIMS optimization.
Labs Needing Constant Updates
New tests, regulatory requirements, and client demands require frequent LIMS modifications that eat into your budget.
Budget-Conscious Operations
Unpredictable vendor costs make budgeting difficult. A flat monthly fee lets you plan and forecast accurately.
How We Deliver LIMS Managed Services
A simple, transparent process that keeps your LIMS running smoothly
Subscribe
Choose your plan and get started. No long contracts or hidden fees.
Submit Requests
Use our task board to submit unlimited requests anytime. We acknowledge within hours.
We Deliver
Our team completes most requests in 48-72 hours with full documentation.
You Review
Review completed work, request revisions if needed, and move to the next priority.
Key Benefits
Labs reduce their LIMS change request backlog by up to 75% in the first 90 days.
Compared to hiring a dedicated LIMS administrator or paying per-change vendor fees.
Most requests completed in days, not the weeks or months typical of vendor support.