How to Reduce Lab Turnaround Time: What Actually Works
TAT improvement isn't magic—it's finding and fixing the bottlenecks. Here's where to look.
Turnaround time (TAT) measures how long from sample collection to result delivery. Labs track total TAT and break it into phases: pre-analytical, analytical, and post-analytical. Improving TAT requires understanding which phase is your bottleneck.
Understanding TAT Components
Pre-Analytical Phase
Sample collection → Transport → Accessioning → Preparation
Analytical Phase
Testing on analyzers → QC review → Technical review
Post-Analytical Phase
Result review/approval → Result delivery → Physician notification
Where to Start: Find Your Bottleneck
Measure Current TAT by Phase
Total TAT, pre-analytical, analytical, post-analytical. You can't improve what you don't measure.
Identify the Biggest Phase
Most labs find pre-analytical is longest, post-analytical is overlooked, analytical is usually not the problem.
Dig Into That Phase
Where do samples sit waiting? What causes rework? Where is information missing?
The TAT Improvement Numbers
TAT improvement achievable (Lee et al. 2022)
Improvement with Lean Six Sigma methods
Target achievement with real-time monitoring
What moves the needle most: Fixing pre-analytical information gaps, automating result delivery, real-time visibility into bottlenecks.
Common TAT Improvement Mistakes
What Doesn't Work
- • Focusing only on analytical speed (often not the bottleneck)
- • Adding staff without fixing process (expensive, temporary)
- • Implementing technology without workflow change
- • Setting unrealistic targets
What Does Work
- • Measuring by phase to find real bottlenecks
- • Fixing information gaps upfront
- • Automating routine decisions
- • Continuous monitoring and adjustment
How Gistia Helps with TAT
We focus on the workflow parts of TAT: order entry optimization, AI that flags missing info before processing, results delivery automation with smart channel selection, and workflow visibility with real-time tracking.
What we don't do: Clinical process optimization (operations territory) or instrument optimization (work with your vendors).
Want to understand where your TAT bottlenecks are?Frequently Asked Questions
Related Resources
Lab Automation Guide
Automation strategies for efficiency
Sample Accessioning Workflow
Optimize pre-analytical processes
Results Review Workflow
Speed up post-analytical phase
Critical Results Notification
Escalation and alert workflows
TAT (Turnaround Time)
Glossary definition and metrics
Automate Results Delivery
Our results delivery solution