14 min readUpdated Jan 2026

How to Reduce Lab Turnaround Time: What Actually Works

TAT improvement isn't magic—it's finding and fixing the bottlenecks. Here's where to look.

Turnaround time (TAT) measures how long from sample collection to result delivery. Labs track total TAT and break it into phases: pre-analytical, analytical, and post-analytical. Improving TAT requires understanding which phase is your bottleneck.

Understanding TAT Components

60%

Pre-Analytical Phase

Sample collection → Transport → Accessioning → Preparation

Common bottlenecks: Incomplete requisitions (info chase), courier schedules, manual accessioning, sample sorting

Analytical Phase

Testing on analyzers → QC review → Technical review

Usually NOT the bottleneck: Modern analyzers are fast. Instrument downtime, maintenance, and reruns are the exceptions.

Post-Analytical Phase

Result review/approval → Result delivery → Physician notification

Often overlooked: Pathologist review queues, manual result entry, delivery method delays (fax failures, portals not checked)

Where to Start: Find Your Bottleneck

1

Measure Current TAT by Phase

Total TAT, pre-analytical, analytical, post-analytical. You can't improve what you don't measure.

2

Identify the Biggest Phase

Most labs find pre-analytical is longest, post-analytical is overlooked, analytical is usually not the problem.

3

Dig Into That Phase

Where do samples sit waiting? What causes rework? Where is information missing?

The TAT Improvement Numbers

25-42%

TAT improvement achievable (Lee et al. 2022)

76%

Improvement with Lean Six Sigma methods

78%→89%

Target achievement with real-time monitoring

What moves the needle most: Fixing pre-analytical information gaps, automating result delivery, real-time visibility into bottlenecks.

Common TAT Improvement Mistakes

What Doesn't Work

  • Focusing only on analytical speed (often not the bottleneck)
  • Adding staff without fixing process (expensive, temporary)
  • Implementing technology without workflow change
  • Setting unrealistic targets

What Does Work

  • Measuring by phase to find real bottlenecks
  • Fixing information gaps upfront
  • Automating routine decisions
  • Continuous monitoring and adjustment

How Gistia Helps with TAT

We focus on the workflow parts of TAT: order entry optimization, AI that flags missing info before processing, results delivery automation with smart channel selection, and workflow visibility with real-time tracking.

What we don't do: Clinical process optimization (operations territory) or instrument optimization (work with your vendors).

Want to understand where your TAT bottlenecks are?

Frequently Asked Questions

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