Helping a Genetic Testing Lab Cut Result Delivery Time from 14 Days to 5
Lab Systems Consulting
The Challenge
A genetic testing lab was dealing with some serious complexity. They had 12 different testing modalities, each with its own unique data and workflow. Trying to manage all of this with their rigid, off-the-shelf systems was a real struggle. It was taking them a full 14 business days to get results back to patients, which is a long time to wait for important health information.
They needed a way to bring all these different workflows together and speed up their process, but their current systems just weren't flexible enough to handle it. They were stuck in a cycle of manual workarounds and long turnaround times.
Pain Points
14-day patient result delivery time
12 disparate testing modalities to manage
Rigid systems that couldn't handle complex workflows
Excessive manual data handling and workarounds
Inability to scale or add new testing methods easily
How We Helped
We started with our Lab Systems Consulting service to get a deep understanding of their unique workflows. From there, we designed a custom integration layer to connect all their systems and automate the flow of data.
Workflow Mapping & Design
We sat down with their team to map out every step of their 12 different workflows. This helped us design a new, unified process that could handle all of them.
Custom Integration Layer
We built a flexible integration layer that could talk to all their different instruments and systems, pulling all the data into one central place automatically.
Automated Result Delivery
With everything connected, we were able to automate the final result delivery process, cutting out the manual steps that were causing the biggest delays.
Measurable Impact
The new integrated system made a huge difference for both the lab and their patients.
Better Patient Experience
Reducing the wait time for results from 14 days to 5 made a huge difference in patient satisfaction and reduced a lot of anxiety.
Smoother Operations
Automating the data flow between all 12 modalities eliminated a ton of manual work and freed up the team to focus on the science.
A Stronger Position
The new flexible system means they can now add new testing methods much more easily, giving them a real competitive edge.
Additional Key Outcomes
A single, unified workflow for 12 different testing types
Real-time data visibility across the entire process
A scalable platform ready for future growth
Eliminated the constraints of their old, rigid systems
Strategic Value
This project was about giving them the freedom and flexibility to innovate. By untangling their complex workflows and automating the flow of data, we helped them not only improve their current operations but also build a foundation for a more agile and competitive future.
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Think We Could Help Your Lab?
If you're juggling multiple systems or complex workflows, we'd be happy to chat. See how our Lab Systems Consulting can help you streamline your operations and get results out faster.
Integrate complex and disparate systems
Automate manual data handling and workflows
Reduce turnaround times and improve patient experience
Build a flexible platform that can grow with you