15 min readUpdated Jan 2026

The Lab Workforce Crisis: Understanding the Challenge and Finding Solutions

20,000-25,000 technologists short. 49% burnout. 79% rank staffing as their top challenge. Here's what to do about it.

20-25K
Technologists Short
49%
Report Burnout
240
MLS Programs (down from 674)

How We Got Here

The Education Pipeline Problem

In 1990: 674 accredited MLS programs. Today: fewer than 240. Universities deprioritized expensive clinical lab programs.

The Demographics Crunch

A significant portion of experienced technologists entered the field in the 1970s-80s. As they retire, decades of institutional knowledge leave with them.

The Pandemic Effect

COVID-19 intensified burnout, accelerated retirements, and revealed competing opportunities for healthcare workers.

The Volume Reality

Test volumes keep growing even as the workforce shrinks. More testing, more complex testing, more data.

Where Technology Helps

Order Entry Automation

43.9% reduction in data entry time

A lab processing 500 requisitions daily could recover 20+ staff hours per day.

Auto-Verification

60-80% of results released automatically

Staff focus on results that actually need attention.

Workflow Optimization

25-42% TAT improvement

Faster processing means less chaos and fewer backlogs.

Billing Validation

Industry avg 15% → Best-in-class <5%

Less rework chasing denied claims.

Building a Sustainable Strategy

Address compensation if below market—you can't retain people while paying significantly less
Explore flexible scheduling: compressed weeks, weekend-only positions, part-time options
Cross-train staff across departments for scheduling flexibility
Automate routine data entry and verification to extend staff capacity
Focus technology on extending human capacity, not replacing humans entirely

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